Getting around Zagreb's modern airport is a straightforward experience. The new single-terminal design means you're always just a short walk from where you need to be. Our maps and guides will help you locate everything from check-in desks and boarding gates to parking areas and ground transport options.
Terminal Location Map
The airport is located approximately 15 kilometers (9 miles) southeast of Zagreb's city center, in the town of Velika Gorica. It is well-connected by motorway, and the journey from downtown Zagreb typically takes 25-35 minutes depending on traffic.
Terminal Building Layout
Zagreb Airport's passenger traffic flows through a single, multi-level terminal that opened in 2017. This modern structure separates departing and arriving passengers onto different floors for maximum efficiency and ease of navigation.
- Departures (Level 2): This upper floor contains the check-in hall, security screening, restaurants, shops, and boarding gates.
- Arrivals (Level 0): This ground floor houses passport control for non-Schengen flights, baggage claim, customs, and the public arrivals hall with car rental desks and exits to ground transport.
Key Terminal Areas
Arrivals Level (Ground Floor)
After disembarking, passengers are guided to the arrivals hall. If you've arrived from a non-Schengen country, you'll go through passport control first. You will then proceed to baggage claim, where screens indicate the correct carousel for your flight. After collecting your luggage and passing through customs, you'll enter the public hall where you can find ATMs, currency exchange, and desks for car rental agencies.
Departures Level (Level 2)
The departures process begins on the upper level. The main hall contains 30 check-in counters and self-service kiosks. After checking in your luggage, you proceed to a centralized security checkpoint. Once airside, you'll find the Aelia Duty Free shop, cafes, the main business lounge, and the boarding gates (8 jet bridges plus remote stands).
Parking Areas Map
All official airport parking is conveniently located in a large open-air car park directly opposite the terminal building. All lots are within a short walking distance.
- Kiss & Fly Zone: Located on the Departures level road for quick drop-offs (first 10 minutes free).
- P1 / P2 (Short-Term): The main parking area in front of the terminal, ideal for picking up passengers.
- P3 (Long-Term): The most economical option for multi-day trips, located slightly further but still a short walk.
More details about rates and reservations appear on our dedicated parking page.
Ground Transport Connections
Finding your ride is easy, as all transport options are located just outside the arrivals hall on the ground floor.
Transport Pickup Locations
- Taxis & Ride-Sharing: The official taxi rank is directly outside arrivals. The pickup area for Uber/Bolt is on the upper Departures level.
- Airport Bus: The Pleso Prijevoz shuttle bus stop is clearly marked just outside the arrivals hall.
- Car Rentals: Agency desks are inside the arrivals hall; staff will direct you to the vehicle pickup area in the car park.
- Private Transfers: Your driver will typically be waiting for you in the arrivals hall with a name sign.
Terminal Facilities Map
Essential passenger services are conveniently located throughout the terminal on both levels. You'll always be close to whatever you need.
- Information Desk: Centrally located in both the arrivals and departures halls.
- ATMs: Located in the arrivals hall after customs and in the departures hall before security.
- Lost & Found: Situated on the ground floor.
- WiFi & Charging: Free WiFi is available everywhere, and charging stations are integrated into seating areas, especially near the gates.